Licensed Retention Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Retention Specialist to enhance
customer retention and satisfaction.
Key Responsibilities
Develop and implement strategies to retain existing customers
Communicate with customers to address concerns and resolve
issues
Monitor customer retention metrics and report on trends to
management
Required Qualifications
Proven customer service and/or sales experience, preferably in a
retention capacity
Ability to understand and address customer concerns effectively
Proficiency with customer management systems and call center
technology
High school diploma or equivalent; bachelor's degree preferred
Licensed in Property and Casualty insurance is a plus
Keywords: VirtualVocations, La Mirada , Licensed Retention Specialist, Other , Vista, California
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