Patient Experience Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
|
|
|
Job Description:
A company is looking for a Patient Experience Specialist.
Key Responsibilities
Monitor contact center interactions and evaluate compliance with
customer experience standards
Assist in training and maintaining records of compliance and
operational changes
Collaborate with operations management to identify coaching
opportunities and assess training needs
Required Qualifications
High school diploma or equivalent
Minimum of 2 years' experience in operations or quality assurance
in a healthcare or pharmacy hub setting
Previous experience in call monitoring/documentation monitoring
Ability to manage deliverables in a fast-paced environment
Proven ability to extract actionable insights from data reports
Keywords: VirtualVocations, La Mirada , Patient Experience Specialist, Other , Vista, California
|
Click
here to apply!
|
