Loan Complaints Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
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Job Description:
A company is looking for a Loan Complaints Specialist.
Key Responsibilities
Review and assess incoming complaints related to consumer and
business loans
Investigate complaint details to determine root causes and
necessary actions
Respond to customer complaints professionally and draft written
responses addressing concerns
Required Qualifications
1-3 years of experience with a financial institution or payment
provider preferred
Bachelor's degree in Business Administration, Finance, Risk
Management, or related field preferred
Experience in direct customer-facing roles is a must
Ability to adapt in a fast-paced environment and manage multiple
assignments independently
Proficiency in PC skills, with SQL experience being a plus
Keywords: VirtualVocations, La Mirada , Loan Complaints Specialist, Other , Vista, California
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