Logistic Business Operation Staff _Control Tower Group (Korean Bilingual)

Company: SBT Global, Inc.
Location: Santa Ana
Posted on: February 21, 2026

Job Description:

Job Description Job Description Company Description Contract Period: 1 year Work Location: Santa Ana, CA Pay: Sr. Staff ~$34/hr. & Manager ~$40/hr. (DOE) Level: Sr. Staff (More than 5 years of experience in a related field) Manager (More than 9 years of experience in a related field) Bilingual (Korean) required Job Description Ensure optimal chassis allocation and utilization across all operational locations to support seamless logistics performance. Manage the development and delivery of detailed weekly reports on chassis operations, highlighting key performance indicators (KPIs) to track efficiency, identify trends, and support data-driven decision-making. Monitor private chassis usage by motor carriers to ensure compliance with allocation guidelines and contractual terms. Act as the primary point of contact with DCLI to coordinate daily chassis releases, resolve issues raised by truckers, and manage damage claims effectively. Oversee the review and validation of Proof of Possession (PoP) and split Letters of Authorization (LOAs) using Blackberry devices and geofencing technology to ensure accurate tracking and compliance. Review and auditing of chassis-related invoices and ensure proper documentation and alignment with contracts. Identify, review, and report misuse cases, ensuring timely notification and submission for approval in accordance with company policies. Provide customers with weekly market analysis reports, offering insights into trends, risks, and opportunities impacting the chassis and logistics landscape. Deliver comprehensive weekly updates on union activities, terminal operations, carrier performance, and developments affecting both international and domestic logistics. Review contract amendments and evaluate spot contracts—including mini-bidding and ODCY agreements—to ensure competitiveness and alignment with operational needs. Engage with carriers to assess performance, provide constructive feedback, and implement initiatives that drive efficiency and service improvements. Qualifications 5~8 years of Freight Forwarding operation or transportation/ logistics related relevant experience Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry Bachelor’s Degree preferred, High school GED required Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Ability to build trustworthy relationships with vendors/customers, and experience with vendor management Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables Excellent problem-solving skills Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization Experience in supervising team members with effective leadership TMS and WMS system experience preferred Ability to travel up to 10% in US and international Additional Information All your information will be kept confidential according to EEO guidelines.

Keywords: SBT Global, Inc., La Mirada , Logistic Business Operation Staff _Control Tower Group (Korean Bilingual), Logistics, Transportation & Drivers , Santa Ana, California