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Behavioral Health/EAP Consultant I, II or III

Company: Anthem, Inc
Location: La Mirada
Posted on: November 22, 2021

Job Description:

Description
SHIFT: Day Job
SCHEDULE: Full-time
Your Talent. Our Vision. At Beacon Care Services, a proud member of the Anthem, Inc. family of companies, its a powerful combination. Its the foundation upon which were creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.
*Please note: This position may be filled at either Behavioral Health/EAP Consultant I, II or III titles. The Hiring Manager will determine level based upon the selected applicant's skillset relative to the qualifications listed for this position. * Location: Work from home Shift Schedule: M-F EST 6am to 10am - 5pm to 9pm Saturday: 6am to 2pm
Behavioral Health/EAP Consultant III
Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.
Primary duties may include, but are not limited to: Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and requests for services; receives a client request, assesses situation, determines appropriate course of action. Provides telephone and/or on-site support for crisis intervention, assessment, short-term problem resolution and referral to appropriate provider(s). Manages Critical Incident Stress Debriefing requests. Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation. Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization. Manages shared mailbox that is used by clients and external vendors to forward information that must be reviewed and placed in the documentation system.
Behavioral Health/EAP Consultant II
Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.
Primary duties may include, but are not limited to: Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and requests for services; receives client requests, assesses situation, determines appropriate course of action. Provides telephone and/or on-site support for crisis intervention, assessment, short-term problem resolution and referral to appropriate provider(s). Manages Critical Incident Stress Debriefing requests. Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation. Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization. Manages shared mailbox that is used by clients and external vendors to forward information that must be reviewed and placed in the documentation system.
Behavioral Health/EAP Consultant I
Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.
Primary duties may include, but are not limited to: Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action. Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s). Manages Critical Incident Stress Debriefing requests. Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.
Qualifications
Qualifications
Behavioral Health/EAP Consultant III
Requires MS in Social Work or another human service field 3+ years of related, post-graduate work experience, preferably in an EAP setting; or any combination of education and experience, which would provide an equivalent background. Current state license to practice independently, (e.g. LCSW, LPC (as allowed by applicable state laws), LMFT) is required. Experience in counseling or social work on mental health services preferred. EAP and substance abuse experience preferred. For the Military contract, U.S. Citizenship is also required.
Behavioral Health/EAP Consultant II
Requires minimum of 5 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required. MA/MS preferred. Behavioral Health/EAP Consultant I Requires a minimum of 3 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required. MA/MS preferred
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For, is ranked as one of the 2020 Worlds Most Admired Companies among health insurers by Fortune magazine, and a 2020 Americas Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.
REQNUMBER: PS61815-California

Keywords: Anthem, Inc, La Mirada , Behavioral Health/EAP Consultant I, II or III, Healthcare , La Mirada, California

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