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Manager - Banquets

Company: Parks, Experiences and Products
Location: La Mirada
Posted on: May 14, 2022

Job Description:

As the Manager of Banquets, you will lead the integration and execution of the Banquet Team's strategy and ensure the operational excellence of the Banquets team, including salaried direct reports and front of house roles. You will lead the Banquets Managers and Cast to provide, one of a kind Guest Experiences at the Disneyland Hotel. You will also foster a positive environment that builds community and trust by supporting the Disney Leadership behaviors. You will be a leader and teacher of excellence in safety, courtesy, show and efficiency. You will maximize revenue opportunities and maximize profit by managing costs. You will use metrics for operational improvements across Banquets and in partnership with other lines of business.You will report to the Food and Beverage Director.Responsibilities :

  • Support the Food and Beverage Director in the development of the vision for the Banquets Department consistent with our goals.
  • Translate and integrate the vision and strategies into tactical operating plans focused on innovation and process improvements.
  • Enhance Guest, Cast and financial results across all lines of business, taking into account the current competitive environment and growing expectations of our Guest and Cast.
  • Oversee all financial profit and operating expenses including revenue generation, cost containment and resource optimization for a team.
  • Oversee budgets and labor management.
  • Contribute to the preparation of the annual operating plan.
  • Interpret metrics and operational indicators to motivate and enhance performance.
  • Influence partners and Cast to ensure execution of the strategic plans are achieved.
  • Guide region development and optimization efforts as a leader of the Operating team and support a One Resort mindset to ensure seamless Guest experiences.
  • Maintain communications between all operating departments.
  • Ensure all dining facilities and Cast comply with food handling and safety guidelines.
  • Have knowledge of California Alcoholic Beverage Laws and regulations.
  • Maintain working relationship with guests/clients and vendors.
  • Coordinate the development, interpretation and implementation of operating procedures and training programs, menus, and labor deployment.
  • Oversee the execution of event logistics for all events.Basic Qualifications :
    • 5 years of experience in high-volume upscale banquets environment.
    • Hospitality or related degree.
    • Experience with POS systems, Daylight and Word.
    • Expertise in budgeting, forecasting and capital expenditures.
    • Knowledge of Food and Beverage preparation and presentation.
    • Hotel or restaurant management or management Food & Beverage experience in a major hotel/resort complex handling multi-unit food and beverage departments.
    • Flexible schedule to include working on weekends and holidays.Additional Information : This job is located in Anaheim, CA.Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at

Keywords: Parks, Experiences and Products, La Mirada , Manager - Banquets, Executive , La Mirada, California

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